Returns policy
Most items can be returned within 30 days of delivery, unworn.
How it works
Live on your site in three steps.
- 01
Upload your docs
Drop in PDFs, Markdown, text, or API docs. Helpbase indexes them in seconds and understands context, not just keywords.
- 02
Embed on your site
One script tag. A chat widget appears. Customers get instant answers. Your support team gets freed up.
- 03
Scale without hiring
Unanswered questions become leads. You see gaps in your docs. Support costs drop 60-80%.
Why Helpbase
Grounded answers, captured leads, no black box.
Instant answers, 24/7
Customers get replies in seconds. No queue. No wait times. Support happens while they are still on your site.
Answers grounded in your docs
Every reply cites the exact source. When uncertain, it escalates as a lead instead of guessing.
See what your docs miss
Unanswered questions show gaps in your documentation. Close them and answer the next customer automatically.
Multi-bot, scoped knowledge
One bot per product. Each answers only from its own docs. No cross-contamination, perfect isolation.
See it live
We dogfood Helpbase on this very page.
The widget on the right answers from Helpbase's own documentation. Ask it about pricing, embedding, or how citations work — it replies from the same docs you're reading, and footnotes its sources.
- → Answers stream in, with citations.
- → Stumped questions ask for your email.
Acme Support
Hi! Ask me anything about our docs.
How much does the Pro plan cost?
The Pro plan is $99 per month and includes 10 chatbots and full analytics [1].
Powered by Helpbase
Pricing
Start free. Upgrade when it pays for itself.
Free
Test the speed.
$0 forever
- →1 chatbot
- →100 messages / mo
- →Instant answers + citations
- →Powered by badge
Most popular
Starter
For growing teams.
$29 / month
- →3 chatbots
- →2,000 messages / mo
- →Lead capture + escalation
- →Remove branding
- →Unanswered questions report
Pro
For scale.
$99 / month
- →10 chatbots
- →20,000 messages / mo
- →Advanced analytics
- →Custom widget branding
- →Priority support
Paid tiers are illustrative in this demo — sign up free to use everything.
FAQ
Questions, answered.
How fast are the answers?+
Customers see replies in seconds. Average response time is 2-5 seconds from question to answered message.
How accurate are the answers?+
Answers only come from your docs and cite the source. When uncertain, Helpbase escalates as a lead instead of guessing.
What if a question is not answered?+
It appears in your dashboard as a lead with the visitor email. Use it to close documentation gaps and answer the next customer instantly.
How much will this save us?+
Typical customers see 60-80% reduction in support volume. At $15-25/hour per support agent, most see ROI within weeks.
Is there a free plan?+
Yes - one bot, 100 messages per month, free forever. Perfect for testing. Upgrade when you scale.